We offer free shipping on every order, no minimum required.

• Canada: 3 to 5 business days
• USA: 5 to 8 business days

Orders are processed within 1 to 2 business days. You will receive a tracking number by email once your order ships.

We want you to love every piece. If something is not right, you have 30 days from delivery to request a return.

• Items must be unworn, with tags, and in original packaging.
• Contact us at support@siwargallery.com to initiate your return.
• Refunds are applied to your original payment method within 10 business days of receiving the item.
• Return shipping costs are the customer's responsibility.
• Sale items and gift cards are not eligible for return.

At Siwar Gallery, we hand-select every piece to ensure it is crafted from premium materials, designed to offer everyday luxury and become cherished keepsakes. We proudly stand behind the quality of our collection with a 1-Year Color Warranty against unusual fading or discoloration.

To preserve the brilliance of your jewelry—and to ensure your warranty remains valid, please follow these simple recommendations:

• Protect from Chemicals: Avoid direct contact with perfumes, lotions, alcohol, soaps, and harsh cleaning agents.
• Store Safely: Keep your items in a cool, dry environment, ideally tucked inside a soft fabric pouch.
• Clean Gently: Polish your pieces regularly using only a soft, dry cloth.

Note: Our warranty covers color integrity and plating only; it does not cover physical damage or broken chains. To make a warranty claim, please contact us within 12 months of your purchase.

With proper care, this durable elegance will beautifully reflect your unique story for years to come.